Refund Policy

If a tool run fails for technical reasons (e.g. a third-party API is unreachable or returns no data), no credit is deducted automatically. This happens server-side — you don't need to do anything.

For credits that resulted in an actual delivered result, we generally don't offer refunds — the result was delivered, the service was performed.

If you're still unhappy with a delivered result (e.g. because the underlying data source clearly returned faulty values), email us at seolite@gmx.net — we'll look into it on a case-by-case basis.

As a consumer within the EU, you generally have a 14-day right of withdrawal from the date of purchase. As long as a credit code has not been used at all, you can request a full refund within this period — just email us at seolite@gmx.net with your code.

Once you've used the code for at least one tool run, the service is considered performed to that extent; a pro-rated refund of the already-used portion is then excluded, but the remaining, unused balance stays fully usable.

Already-charged monthly fees for Starter, Pro, or Business plans are not refunded pro-rata. You can cancel your subscription at any time, effective at the end of the current period — see our Terms of Service.

For all refund requests: seolite@gmx.net